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Internet fraud is more frequent

54% of consumers say that they are most likely to come across misleading/deceptive or fraudulent advertisements or offers on the Internet — far more than those who mention phone (18%), post (15%), doorstep selling

Safety of credit card details

21% of consumers expressed concerns that their credit card details may be stolen

Victims of online fraud

12% of internet users across the EU have already been the victims of online fraud and 8% have had to deal with identity theft.

The fear of cross-border fraud

62% of consumers who had not made a cross-border distance purchase said that fears about fraud put them off