Slovenian newspaper Delo published an article on 9 January 2026 examining the impact of digitalisation on postal services and the future of traditional letter communication in Europe. The article explores the rapid decline in letter volumes, the impact on postal infrastructure, and the potential social consequences of moving towards a fully digital communication environment.
The article highlights the closure of traditional letter delivery in Denmark, declining letter volumes in Slovenia, and the increasing pressure on postal operators to adapt their business models. It discusses the need for legislative and financing reforms to ensure the sustainability of universal postal services and the role of post offices as local access points for public and administrative services.
The piece also refers to data and views from the Keep Me Posted EU campaign, which emphasises that letter communication remains essential for many citizens, particularly older people, socially vulnerable groups, and residents of rural areas. The article highlights that a fully digital transition could create new forms of social exclusion if access to postal services is removed.
Read the full article (in Slovenian):
👉 Download PDF
Source: Delo, 9 January 2026, “Kako dolgo bomo še imeli poštne nabiralnike” by Simona Bandur.
