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60% of citizens would not choose a company which does not offer a paper bill.

69% of citizens say that postal bills offer better record keeping, 65% think they are easier to check, 48% consider they...

80% of citizens think it is important to have the choice in how they access financial information and statements from...

39% of citizens admit that without paper statements they would not know what their balance was.

40% of citizens say that the removal of paper statements could seriously affect their finances.

Over 40% of people who receive paper bills noticed an error on their bill, compared with just 29% of those...

The youth tends to be more cautious with paper bills. Only 9% of 18-24-year-olds who receive their bills online say...